During the Fall of 2017, I spoke with some of you asking about a fix for video engine failures in Pro Tools running on a PC with the new Windows 10 (Creators release). No one knew of any solutions at the time.... I had also combed the internet looking for postings related to the issue; again, to no avail. Our resident AVID Tech in our department at CSUN tried everything suggested on the AVID site; and even our Pro Tools master instructor & textbook author could not solve it.
Video files that used to run under QuickTime no longer worked. Codecs were up to date, QuickTime was up to date. But Pro Tools kept indicating "video engine failure" and inability to recognize codecs -- even though these same exact files used to run flawlessly prior to Windows 10 (Creators upgrade). I tried using different programs to convert older files to DNxHD, which should have fixed things, But even they did not play.